workshops Archives - Improved Usability

With any redesign effort, we face a number of challenges. One key challenge is gaining a proper appreciation for technology constraints and business requirements associated with the overall effort. In addition, there is also a need to include members of the team in the early concept phase as well. Their involvement is essential to ensure […]

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From my experience, the best way to create personas is to conduct interviews in the field with participants who represent the customer or actual user of the project, service, website, etc. that you are looking to design. In preparing to do this type of work, it is often best to ensure that one takes the […]