User Experience, Design Research & Strategy

We shape experiences that make people happy to support your endeavors.
More about our User Experience, Design Research & Strategy services

Usability Testing & Research

We work with you and your project team to ensure that the key tasks can be easily and intuitively performed by your customers or end users. We help reduce risks before your product or digital application is built.
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Interaction Design

We use a collaborative and iterative process to design experiences for customers that puts their needs in the forefront. By including user research in the process, we ensure that our design decisions are informed by our end users.
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Information Architecture

After thoroughly understanding your users and why they come to your product or application, we craft an information architecture that makes sense with their mental model.
More about our Information Architecture services


Things we’ve recently shared

  • Accessibility Research: In-Person vs. Remote

    November 7, 2023

    When conducting accessibility research, we’re often confronted with a choice of whether to conduct this work in-person or remote. There are advantages and disadvantages to consider with each approach. In-Person Research Remote Research: While there is no “perfect” approach, we’ve found that remote research meets most of our needs. In addition, remote research often yields […]

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  • WCAG 2.2 Update

    August 22, 2023

    The WCAG (Web Content Accessibility Guidelines) have served as a benchmark for digital accessibility for many years. Recently, the WCAG has been updated to version 2.2. The changes include nine new success criteria and the remove of another. Please see this recent post for details. SummaryAuthor Richard Douglass

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What clients are saying

He is a thorough, hard working individual who has done very well under pressure. His people skills have helped tremendously in organizing and executing user testing sessions. His great work ethic will benefit any project that he takes on.
Usability Analyst @ SAS