Over the past few years, we’ve worked with a number of clients who have been implementing design pattern libraries. Some clients appear to have seen more value from this work than others. After assisting in the effort of building them, what follows are some important lessons learned along the way. What is a design pattern […]
Read more about The Value of Design Pattern Libraries ›This week, I had the opportunity to speak at the lunch time meet up of COSQAM (Central Ohio Software Quality Assurance & Management). COSQAM are the organizers behind the annual QA or the Highway Conference (@QAortheHighway) in Columbus, Ohio. The event was hosted at the downtown Motorists Insurance headquarters. During the event, the quality assurance (QA) folks in attendance […]
Read more about UX, Usability…What Difference Does it Make? ›Earlier this month, I had the opportunity to speak at the QA or the Highway (@QAortheHighway) conference in Columbus, Ohio. The event was hosted at the Ohio Union at The Ohio State University. It was a great opportunity to share ideas about how Quality Assurance (QA) and User Experience (UX) professionals could best work together. […]
Read more about QA and UX: Friends or Foes? ›Self-service kiosks have been proliferating for the last few years. Having already seeing success in banking, gasoline, and grocery, self-service kiosks are now popping up in more and more areas of consumer life. Kiosks are increasingly being used to help supplant the need for hiring staff, enabling customer personalization, and speeding up transactions. As user […]
Read more about Design Principles for Self-Service Kiosks ›Last month, I had the opportunity to travel to Chicago and share with two groups — the Chicago Digital Accessibility and Inclusive Design (@A11YChi) along with the Chicago Design & User Research Meetup. Critical Mass (@criticalmass) hosted the event at their downtown offices on North Michigan Avenue and Genesis Solutions was one of the key sponsors. It was […]
Read more about Where Does User Experience & Accessibility Meet? ›Our user experiences methodologies and techniques provide great insight into your user’s needs, shaping experiences that make people happy to support your endeavors.
Read more about User Experience, Design Research & Strategy ›