A challenge many user experience professional face is, “How do I record user research sessions with mobile devices?” Recently, I have been using a terrific app called Lookback that enables recordings via the software, microphone, and camera that already come with the device. As a result, user research sessions can just as easily be conducted […]

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Remote Usability Testing In the course of our usability work, we have the opportunity from time to time to conduct testing sessions remotely.  By this we mean that the moderator and the participant are separated physically (and sometimes geographically) and connect via web and teleconference.  From our experience, we find a tremendous value in remote […]

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