Over the past few years, we’ve worked with a number of clients who have been implementing design pattern libraries. Some clients appear to have seen more value from this work than others. After assisting in the effort of building them, what follows are some important lessons learned along the way. What is a design pattern […]
Read more about The Value of Design Pattern Libraries ›Self-service kiosks have been proliferating for the last few years. Having already seeing success in banking, gasoline, and grocery, self-service kiosks are now popping up in more and more areas of consumer life. Kiosks are increasingly being used to help supplant the need for hiring staff, enabling customer personalization, and speeding up transactions. As user […]
Read more about Design Principles for Self-Service Kiosks ›To create effective interaction design experiences for customers, we use a collaborative and iterative process that puts their needs in the forefront. By including user research in the process, we ensure that our interaction design decisions are informed by our end users.
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