Last month, I had the opportunity to travel to Chicago and share with two groups — the Chicago Digital Accessibility and Inclusive Design (@A11YChi) along with the Chicago Design & User Research Meetup. Critical Mass (@criticalmass) hosted the event at their downtown offices on North Michigan Avenue and Genesis Solutions was one of the key sponsors. It was […]
Read more about Where Does User Experience & Accessibility Meet? ›When we conduct usability testing with People with Disabilities (PwDs), we focus primarily on those with visual difficulties. Often times, these participants are blind and use screen readers or they use a screen magnifier such as ZoomText. From time to time, we are asked, “Is it truly necessary to test PwDs?” Often these well meaning […]
Read more about Usability Testing & Accessibility ›Back in 2005, Target unwittingly became the poster child for how not to handle a confrontation from the National Federation of the Blind (NFB). When confronted about how their Website was not accessible to blind and visually impaired users, Target decided to dig their heels in and fight. The issues with the Target Website where […]
Read more about Target Mishandling Accessibility Concerns ›