Self-service kiosks have been proliferating for the last few years.  Having already seeing success in banking, gasoline, and grocery, self-service kiosks are now popping up in more and more areas of consumer life.  Kiosks are increasingly being used to help supplant the need for hiring staff, enabling customer personalization, and speeding up transactions. As user […]

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To create effective interaction design experiences for customers, we use a collaborative and iterative process that puts their needs in the forefront. By including user research in the process, we ensure that our interaction design decisions are informed by our end users.

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