Strategy Workshop
Contextual Inquiry session

Customer: Railway Project Objective: Conduct user research to help inform the project team that was creating a state of the art work site safety system for railway workers. Challenge: Provide research insights that would ensure that user needs were accounted for as new technology was introduced into the workplace. Solution: Conduct contextual inquiry via field […]

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Co-Design Workshop Wireframe

Project: Validation Usability Testing. The Bank One Online Bill Pay was launched to enable customers to easily pay their bills. While usability testing was conducted prior to the initial launch, additional enhancements were created by Bank One’s internal Corporate Internet Group (CIG) and needed to be validated.

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