User Experience, Design Research & Strategy

We shape experiences that make people happy to support your endeavors.
More about our User Experience, Design Research & Strategy services

Usability Testing & Research

We work with you and your project team to ensure that the key tasks can be easily and intuitively performed by your customers or end users. We help reduce risks before your product or digital application is built.
More about our Usability Testing & Research services

Interaction Design

We use a collaborative and iterative process to design experiences for customers that puts their needs in the forefront. By including user research in the process, we ensure that our design decisions are informed by our end users.
More about our Interaction Design services

Information Architecture

After thoroughly understanding your users and why they come to your product or application, we craft an information architecture that makes sense with their mental model.
More about our Information Architecture services


Things we’ve recently shared

  • UX, Usability…What Difference Does it Make?

    August 23, 2017

    This week, I had the opportunity to speak at the lunch time meet up of COSQAM (Central Ohio Software Quality Assurance & Management).  COSQAM are the organizers behind the annual QA or the Highway Conference (@QAortheHighway) in Columbus, Ohio.  The event was hosted at the downtown Motorists Insurance headquarters. During the event, the quality assurance (QA) folks in attendance […]

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  • Rapid User Feedback: Optimal Treejack

    April 26, 2017

    We wanted to share a case study regarding an all to common situation for user researchers — do the same work for half the budget in half the time ;-). Objective: – Work with a healthcare company as they sought to redesign their learning management system (LMS) for medical professionals. Help the project team determine […]

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What clients are saying

It’s been great having such an unflappable person onboard, especially wrangling the many client types that we come across on a daily basis. I’ve appreciated the well-measured approach to everything we’ve chucked [at him].
Director at PwC