User Experience, Design Research & Strategy

We shape experiences that make people happy to support your endeavors.
More about our User Experience, Design Research & Strategy services

Usability Testing & Research

We work with you and your project team to ensure that the key tasks can be easily and intuitively performed by your customers or end users. We help reduce risks before your product or digital application is built.
More about our Usability Testing & Research services

Interaction Design

We use a collaborative and iterative process to design experiences for customers that puts their needs in the forefront. By including user research in the process, we ensure that our design decisions are informed by our end users.
More about our Interaction Design services

Information Architecture

After thoroughly understanding your users and why they come to your product or application, we craft an information architecture that makes sense with their mental model.
More about our Information Architecture services


Things we’ve recently shared

  • QA and UX: Friends or Foes?

    February 9, 2017

    Earlier month, I had the opportunity to speak at the QA or the Highway (@QAortheHighway) conference in Columbus, Ohio.  The even was hosted at the Ohio Union at The Ohio State University. It was a great opportunity to share ideas about how Quality Assurance (QA) and User Experience (UX) professionals could best work together. During my […]

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  • Design Principles for Self-Service Kiosks

    November 28, 2016

    Self-service kiosks have been proliferating for the last few years.  Having already seeing success in banking, gasoline, and grocery, self-service kiosks are now popping up in more and more areas of consumer life.  Kiosks are increasingly being used to help supplant the need for hiring staff, enabling customer personalization, and speeding up transactions. As user […]

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What clients are saying

This [Expert Review] is BRILLIANT and so helpful! Thanks a million. We need to make it required reading for everyone who’s implementing our platform, and for our platform owner. I agree, several of the changes, whether configuration or code, are so simple and can have a big impact.
Learning Strategist at eLearning Consultancy